Privacy Policy

At DMW Motor Cars (“we,” “us,” or “our”), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://dmwmotorcars.com/ (the “Website”).

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Voluntarily Provide

We may collect personal information you choose to provide, including:

• Name
• Email address
• Phone number
• Vehicle-related information
• Any details submitted through contact or service request forms

This information is collected when you submit forms using WPForms or Shop Genie, or when you otherwise contact us through the Website.

Automatically Collected Information

When you visit the Website, we may automatically collect certain non-personal information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website

This information is used for analytics, security, and website performance purposes.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests
• Schedule or confirm appointments
• Communicate with you regarding our services
• Improve Website functionality and user experience
• Maintain security and prevent fraud
• Comply with legal obligations

We do not sell or rent your personal information.

3. Online Forms and Third-Party Tools

WPForms

We use WPForms to collect general inquiries. Information submitted through these forms is used solely to respond to your request.

Shop Genie

We use Shop Genie for service request and appointment submissions. Information submitted through Shop Genie is used to review, manage, and respond to service inquiries. Submission does not guarantee service acceptance.

Analytics and Tracking

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors interact with the Website. These tools collect aggregated, non-identifying data.

4. Cookies and Tracking Technologies

This Website may use cookies or similar technologies to:

• Improve functionality
• Analyze traffic and usage patterns
• Enhance user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect Website performance.

5. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is 100 percent secure. We cannot guarantee absolute security.

6. Information Sharing

We do not sell your personal information.

We may share information only when:

• Necessary to operate Website tools or services (such as form platforms)
• Required by law, regulation, or legal process
• Necessary to protect our rights, property, or safety

7. Image and Media Disclosure

Images used on this Website include:

• AI-generated images created for marketing and illustrative purposes
• Licensed stock images
• Original images owned or created by us

AI-generated images are not intended to represent actual vehicles, repairs, or results unless explicitly stated.

8. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided information through this Website, please contact us and we will take appropriate steps to remove it.

9. Your Privacy Rights (Texas and U.S. Residents)

Depending on your location, you may have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain data collection where applicable

To make a privacy-related request, please contact us through the Website.

10. California Privacy Rights (CCPA Notice)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure or deletion of personal information collected.

We do not sell personal information as defined by the CCPA.

11. Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. Continued use of the Website constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us through this Website.